So you have just had your new solar system installed, what happens now?
The Run Through:
Firstly you want to make sure that you have had a detailed run through with your installer to make sure you understand the basic operation of the system and how to tell if there is a fault that needs investigating. If your installer did not go through this or you have more questions make sure you contact your salesman. You will also want to make sure that all of the appropriate product manuals have been left with you.
If your system was installed by us you can find all product warranty and user manuals here.
The Meter Change:
Before you can start enjoying the benefits of your new solar system your current electricity meter may require replacing (In QLD + NSW there is no cost to the customer for this change). If you already had a solar system installed prior to this new install your meter should all ready be updated and good to go, likewise if you already have a digital smart meter installed your electricity will just wirelessly reconfigure the meter to start reading solar production.
If your meter does require replacing your solar installers will leave the inverter(s) off to ensure that there are no discrepancies in your electricity bill.
Once the installers leave the site your sales company will work in the background contacting your electricity supplier and the network operator (Energex for SE QLD) to arrange the replacement of your meter to a new digital smart meter. This process should all happen seamlessly without the need for you to contact anyone yourself, it is, however, a good idea to follow up with your electricity retailer if you have not heard anything within 10 days.
It can take around 2 – 3 weeks for your electricity retailer to replace your meter and they should contact you with a date and time for the install. On the day your new meter is installed the metering provider will require access to your switchboard and will have to keep the power switched off for approximately 1 – 2 hours.
Once the new meter is on you can go out to your inverter and switch it on. If you are unsure on how to turn your inverter on please contact your salesman to arrange a detailed run through.
Congratulations, you can now enjoy your solar power and the savings it provides! For some detailed tips and tricks on how to increase your solar savings more check out our other blog posts.